SHIPPING INFORMATION
This page provides general shipping information for AYRA. All shipping services are governed by the Shipping Policy and the Exchange & Refund Policy available on the website.
Shipping Coverage
- Shipping is available across all governorates of Egypt.
Order Processing
- Orders are processed within one to two business days after confirmation.
Delivery Time
- Delivery begins once the order has been handed over to the shipping partner.
- Estimated delivery time ranges from one to three business days. Delivery may be affected by public holidays or circumstances beyond operational control.
Free Shipping
- Free shipping is available for all orders valued at EGP 1,500 or more.
Shipping Fees
- Shipping fees vary depending on the delivery location.
- Applicable shipping charges are calculated according to the delivery area.
Exchange & Refund Fees
- Exchange and refund fees vary depending on the delivery location.
- Customers are responsible for the applicable fees in accordance with the Exchange & Refund Policy.
Fee Updates
- Shipping, exchange, and refund fees may be updated in line with shipping provider rates or operational requirements.
- The applicable fees are those in effect at the time the order is confirmed.
Additional Information
- Customers are responsible for providing accurate shipping information.
- If delivery cannot be completed due to incorrect information, reshipping charges may apply.
- If an order is refused without an error on the part of AYRA, the applicable charges will be applied in accordance with the Shipping Policy.